Privacy Policy – 5 Masalas 50 Dishes

This Privacy Policy explains how Prism Inbound (“we”, “us”) collects, uses and protects your personal information when you use the “5 Masalas 50 Dishes” website (the “Service”).

1. Information we collect

Account details: your name and email address, and the password created for your account.
Order details: what you bought, the amount, the date and your order number.
Payment details: payments are processed by Razorpay. We do not receive or store your full card, UPI or bank credentials.
Usage and device data: pages viewed, approximate location (from IP address), browser and device type, collected through cookies and standard server logs.

2. How we use your information

To create and manage your account and give you access to the video library.
To process your order, send receipts and provide support.
To keep the Service secure, prevent fraud and misuse, and meet our legal obligations.
To send you occasional service emails. We do not sell your personal data.

3. Sharing your information

We share data only with service providers who help us run the Service, including Razorpay (payments), our web host and our email provider, and where required by law. They may use it only for those purposes.

4. Cookies

We use essential cookies to keep you logged in and to run the checkout, and may use analytics cookies to understand how the site is used. You can control cookies in your browser settings; disabling essential cookies may stop parts of the site from working.

5. Data retention

We keep your account and order information for as long as your account is active and for as long as needed for accounting, tax and legal purposes, after which it is deleted or anonymised.

6. Your rights

Subject to applicable law, including India’s Digital Personal Data Protection Act, 2023, you may request access to, correction of, or deletion of your personal data, and withdraw consent for non-essential processing. Contact us at contact@prisminbound.com to make a request.

7. Data security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children

The Service is not directed at children under 18, and we do not knowingly collect their personal data.

9. Changes to this policy

We may update this policy. The current version is always published on this page.

10. Contact

For privacy questions or requests, email contact@prisminbound.com or use our Contact Us page.